Refund Policy

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Payment Services

mango.tc offers paid advertising services and listing boost options to enhance visibility for our users’ listings and advertisements.

Refund Eligibility

Eligible for Refund

• Payments made for services that were not activated or delivered due to technical errors on our part
• Duplicate charges resulting from system errors
• Service interruptions lasting more than 24 hours due to website maintenance or technical issues

Non-Eligible for Refund

• Listing boost or advertising services that have already been activated and begun running
• Payments for services that did not achieve expected results or performance
• Services canceled after activation
• Expired listing boosts or completed advertising campaigns

Refund Request Process

1. All refund requests must be submitted within 7 days of payment
2. Requests must be submitted via email to contact@mango.tc
3. Include your username, transaction details, and reason for refund request
4. Our support team will review your request within 3 business days

Refund Processing

• Approved refunds will be processed within 5-10 business days
• Refunds will be issued using the original payment method when possible
• Transaction fees may be deducted from the refund amount as per payment processor policies

Contact Information

For questions regarding our refund policy or to submit a refund request, please contact our support team at contact@mango.tc.

Policy Updates

mango.tc reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website.

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